Privacy Policy

This Privacy Policy explains how travelserviceassist.com collects, uses, and protects your information when you use our website or contact our support team.

travelserviceassist.com is operated by Shri Shyam Scientific, a registered business entity based in India. We are committed to handling your information in a secure and responsible manner.

1. Information We Collect

We only collect information that is necessary to respond to your inquiry and provide travel assistance support.

• Full name
• Email address
• Phone number
• Travel details shared by you
• Booking reference (if provided)
• Technical data such as IP address, browser type, and device information

This information is collected when you voluntarily contact us via phone, email, or website forms.

2. How We Use Your Information

The information collected may be used for:

• Responding to your travel-related inquiry
• Providing assistance based on airline policies
• Customer communication
• Improving our website and support services
• Maintaining service records

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing

Your data may be shared only when necessary and in the following situations:

• With secure payment processors (if a service fee applies)
• When required by law or legal process
• With your consent

We do not share your information for marketing by third parties.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed to be 100% secure.

5. Cookies & Technical Tracking

Our website may use cookies or similar technologies to:

• Improve website functionality
• Analyze visitor behavior
• Enhance user experience

You can disable cookies through your browser settings at any time.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide assistance
• Maintain service records
• Comply with legal obligations

After this period, data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of incorrect information
• Request deletion of your data
• Withdraw consent for communication

To exercise these rights, contact us at:

📧 support@travelserviceassist.com

8. Third-Party Links

Our website may contain references to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Independent Service Disclosure

travelserviceassist.com is an independent travel assistance provider.

• We are not an airline
• We do not represent any airline
• We are not an official airline customer support channel

All airline-related services are governed by the respective airline’s policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, you may contact us:

📧 support@travelserviceassist.com

📞 +1 (877) 685-0498

Operated By: Shri Shyam Scientific

Country: India