We are NOT an airline. We provide independent flight assistance services.
Email: support@TravelServiceAssist.com
This Refund Policy outlines how refunds are handled for services provided by travelserviceassist.com, operated by Shri Shyam Scientific.
travelserviceassist.com provides independent travel consultation and assistance services. We do not issue airline tickets and we do not control airline refund decisions.
Our role is limited to helping customers understand airline policies and available options.
Any service fee charged is for:
Service fees are non-refundable once the service has been delivered.
This includes situations where:
Refunds for airline tickets are governed solely by the respective airline’s fare rules, policies, and conditions.
We do not:
If an airline approves a refund, the amount and processing timeline are determined entirely by the airline.
If a duplicate payment for our service is successfully confirmed, it will be reviewed and processed accordingly.
Approved duplicate payment refunds are issued to the original payment method.
Any billing-related concern must be reported within 7 days of the transaction by contacting our support team.
Requests received after this period may not be eligible for review.
Before initiating a chargeback, you agree to contact us to resolve the issue.
If a chargeback is filed without prior communication, we reserve the right to submit the following as evidence:
If a refund is approved for a duplicate payment or billing error, the processing time is typically 7–10 business days.
The time for the amount to reflect in your account may vary depending on your payment provider.
Refunds will not be provided in the following cases:
For any refund-related queries, please contact:
📧 support@travelserviceassist.com
📞 +1 (877) 685-0498
Operated By: Shri Shyam Scientific
Country: India
By using our services, you acknowledge and agree to this Refund Policy.