Terms & Conditions

These Terms & Conditions govern your use of travelserviceassist.com. By accessing our website or contacting our support team, you agree to the terms outlined below.

travelserviceassist.com is operated by Shri Shyam Scientific, a registered business entity based in India.

1. Independent Service Disclosure

travelserviceassist.com is an independent third-party travel assistance provider.

• We are not an airline
• We do not represent any airline
• We are not an official airline customer support center

All airline-related decisions remain under the control of the respective airline.

2. Nature of Our Services

We provide consultation and guidance services to help customers understand airline policies and available options for:

• Flight changes
• Ticket cancellations
• Rebooking and rescheduling
• Refund eligibility
• Travel credit usage
• General travel policy information

We do not issue airline tickets and we do not make booking changes in airline systems.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate travel and passenger details
• Review airline rules before making final decisions
• Use our website for lawful purposes only

We are not responsible for issues caused by incorrect or incomplete information provided by the user.

4. Service Fees & Authorization

Service fees may apply for consultation and assistance.

• Any applicable fee is clearly disclosed before proceeding
• No charge is made without customer approval
• Airline charges are separate from our service fee

Airline penalties, fare differences, and additional travel costs are determined solely by the airline.

5. No Guarantee of Outcome

We do not guarantee:

• Flight change approval
• Ticket cancellation success
• Refund eligibility
• Specific refund amounts

All outcomes depend entirely on airline fare rules and policies.

6. Limitation of Liability

Shri Shyam Scientific and travelserviceassist.com shall not be held liable for:

• Airline schedule changes
• Flight delays or cancellations
• Policy updates by airlines
• Seat availability
• Fare changes
• Operational or technical issues of airlines
• Losses resulting from airline decisions

Our role is limited to providing independent travel guidance.

7. Intellectual Property

All website content including text, design, and layout is the property of travelserviceassist.com and may not be copied, reproduced, or distributed without written permission.

8. Chargeback Policy

Before initiating any chargeback, you agree to contact our support team to resolve the issue.

If a chargeback is filed without prior communication, we reserve the right to provide proof of service delivery, customer authorization, and communication records to the payment processor.

9. Third-Party References

Any airline names used on this website are for informational purposes only. All trademarks belong to their respective owners.

10. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of the revised terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

12. Dispute Resolution

Any dispute arising from the use of our website or services shall be subject to the jurisdiction of the appropriate courts in India.

13. Contact Information

If you have any questions regarding these Terms & Conditions, you may contact us:

📧 support@travelserviceassist.com

📞 +1 (877) 685-0498

Operated By: Shri Shyam Scientific

Country: India

By using this website, you acknowledge that travelserviceassist.com is not an airline or an official airline support provider.